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If there are any issues or concerns with your order, please contact Kawaii NOLA immediately via email at or visit our Contact page. 

We will issue a store credit for the value of the returned items only. Returned items must be in new and unused condition with all tags and packaging intact. The customer is responsible for any return postage and further shipping costs incurred. All Sale and Clearance items are FINAL SALE. Tracking and insurance on your return shipment are strongly advised.